Sony lowers The Last of Us: Remastered price, refuses to give people a refund

the last of us

Earlier today, you might have seen reports about The Last of Us: Remastered being listed as $49.99 at various retailers. Well, after some time, Sony themselves updated the price on the PlayStation Store to reflect this change in MSRP. But what does that mean for those of you who pre-ordered before the change? Well, unfortunately I have some bad news.

Following the price change, many tried to contact Sony in an effort to receive their extra $10 credited back to their PSN wallet or credit card. Normally, customer service would have no problem doing this, but not here. With pre-orders on PSN, the fine print at the bottom states the following:

YOU MAY NOT CANCEL A PRE-ORDER AT ANY TIME AND REFUNDS ARE NOT AVAILABLE FOR PRE-ORDERS, SUBJECT TO APPLICABLE LAWS.

That means no refunds or even partial refunds in this case. Try as they might, the people who requested refunds were denied due to this clause at the end of the pre-order page. If this evolves into something large enough, we wouldn’t be surprised seeing Sony change their minds just this once, but for the time being, it doesn’t look like this is the case.

My take:

This is really a double-edged sword. On one hand, people should have read the fine print before willingly pre-ordering the game so early. On the other hand, it’s bad practice NOT to give people a refund. If Amazon and other retailers can do it, why can’t you?

I’ve pre-ordered numerous games on PSN and in some cases have received a refund before the game was available despite customer service telling me it wasn’t possible. Hopefully Sony looks the other way just this once. I’ll tell you one thing — this has made me rethink my position on pre-ordering games on PSN months before their release date.

 

Continue reading:




  • The Unknown Legacy

    That’s just not cool. I mean if it’s that difficult for them to give a refund, can’t they somehow give them a select variety of free games for them to choose from or something like that? Either way, I get why they don’t really need to give a refund, but you gotta at least try for your loyal customers…

    Like or Dislike: Thumb up 0 Thumb down 0

    • DarthDiggler

      I highly doubt this will stand. Especially given the laws in various states.

      Like or Dislike: Thumb up 0 Thumb down 0

  • Graham Wallace

    I think with that SUBJECT TO APPLICABLE LAWS part. Lots of places it will be legally forced to refund the difference. If you did not receive or could not play the game until the price change on PSN, then you purchased it at the same time or after the price change. Would that not be the same as going into a shop, the price being shown as $49.99 then getting to the till and them charging you $59.99, not allowed by law

    Like or Dislike: Thumb up 0 Thumb down 0

    • Fallen_Persona

      No, that’d be more akin to you purchasing a service from a firm to be done at a certain date that has a no-refunds policy and them dropping their prices the next day.

      Like or Dislike: Thumb up 0 Thumb down 0

      • Graham Wallace

        Not really, they dropped the price the same day. But I admit, your service is a better analogy than mine.

        Like or Dislike: Thumb up 0 Thumb down 0

      • Guest

        Certain states have laws in place, where you have a refund period, no matter what the contracts says. They forcefully have to give you the money back.

        Like or Dislike: Thumb up 0 Thumb down 0

    • John Guymer

      Actually if the display price is 49.99 and they ask for 59.99 at the till that is perfectly legal. When you go to buy something you propose a price and they choose to accept it or not. That is how the law states it. The price displayed is a recommended price and not a legal obligation that has to be met. Most shops honour the display price when it is mistakenly lower in good will.

      Like or Dislike: Thumb up 0 Thumb down 0

      • Graham Wallace

        I live in the UK, where it’s different. Trading Standards do Price Checks, and if the advertised price is lower than the till, they have to give the advertised price

        Like or Dislike: Thumb up 0 Thumb down 0

        • John Guymer

          I live in the uk and law states that advertised price is not contractual. You begin the contract when you offer to buy something and they have every right to refuse the sale regardless of the the price tag.

          Like or Dislike: Thumb up 0 Thumb down 0

  • david

    just got a refund through chat

    Like or Dislike: Thumb up 0 Thumb down 0

    • wackygoober

      No you didn’t! Sony is the devil! they would never do such a thing, they hate their fans and scam everyone! /s <– sarcasm

      Like or Dislike: Thumb up 0 Thumb down 0

  • Peter Neilen

    Always read the contract !! How many times have we been told to do this…..
    So afterwards complaining about this , well you should have read the contract. So your feelings say ohhhhh but the law says bad luck you should have read it before signing it!!! Take your loss and next time do not pre-order !! I never do.

    Like or Dislike: Thumb up 0 Thumb down 0

    • wackygoober

      Read?! awww come on that is too difficult.

      Like or Dislike: Thumb up 0 Thumb down 0

    • Ricoh123

      Some people are just dumb.

      You aren’t going to change them, and they will continue to burn away their money.

      I like dumb people. The more they waste their money, the better my life becomes :)

      Like or Dislike: Thumb up 0 Thumb down 0

    • Jason Mozak

      This has nothing to do with people not “reading the fine print”. This is entirely about customer service and fair practices on Sony’s part. Naughty Dog and Sony want pre-orders and we the public buy them in good faith. Dropping the price by $10 and pocketing the difference isn’t just a crummy move, it’s destructive to the consumers’ trust and dissuades us from making further purchases. Sneering at people for feeling rightfully ripped off just comes off as clueless churlishness.

      Like or Dislike: Thumb up 0 Thumb down 0

      • Tony

        It has everything to do with ‘reading the fine print.’ When you preorder you agreed to their terms and conditions. So your trust was broken because you were too lazy to read the fine print. Hopefully your lesson was learned.

        Like or Dislike: Thumb up 0 Thumb down 0

        • Jason M

          Talk about poor reading comprehension. Listen carefully: the issue isn’t whether I’m ENTITLED LEGALLY to my money back, the issue is whether it’s the right thing for Sony to do.

          Like or Dislike: Thumb up 0 Thumb down 0

          • Tony

            Oh I comprehend clearly, but you’re not listening to what I’m saying. Every store in the world has it’s own rules and conditions. It’s your responsibility to read the conditions if they post it. They’re not gonna spoon feed you or force you to read it. Problem is you can’t assume every marketplace has the same rules. Just because it’s Sony doesn’t mean they have to follow these “universal rules’ that Amazon and other online retailer have in place. Sony even Microsoft and Nintendo can do whatever it wants for it’s marketplace. There is no issue with Sony at all. The issue is people don’t take the time to read and vote with their wallets.

            Like or Dislike: Thumb up 0 Thumb down 0

          • Jason M

            Jesus Wept. Stop talking about what YOU want to talk about, and pay attention, please. I know the rules. I read the rules. No one is saying anything about the rules. I’m talking about what’s good business practice and what’s not. The price was higher, and now it’s lower. The product still isn’t released, so we’re all on the same level playing field. What is ethically fair isn’t always the same thing as what’s legally justified. I don’t know how else to explain it to you, and I won’t be trying.

            Like or Dislike: Thumb up 0 Thumb down 0

          • MacAttack

            You make a valid point. However, I just went into the local service station after buying fuel yesterday at $1.60. The price dropped to $1.40 overnight, I just wanted the difference. I was laughed out of the store.

            Even though you don’t believe its good business practice it happens everywhere.

            Like or Dislike: Thumb up 0 Thumb down 0

          • bigevilworldwide

            Or rather than jump on the crybaby bandwagon about what your owed and what the right thing is. Rather than cherry pick some info from the bottom of a pre-order page from the PSN, could have waited for some actual FACT first…Since I got an e-mail YESTERDAY with a code for a $10 PSN credit……

            Like or Dislike: Thumb up 0 Thumb down 0

      • Doug Meyer

        Don’t fall for this b.s. article. I pre ordered and was told today I’d receive my $10 credit soon. Not a big deal, til a site with no facts tells us otherwise. You really think they’d get away with this??? They are crediting the difference. They took it down a couple weeks ago, then put it up again yesterday at $10 cheaper, this author is just screaming ripped off cause the ulca says you can’t get a refund. You can when changes are made after you pre order or if a game does not meet its launch day. Ive done it a few times.

        Like or Dislike: Thumb up 0 Thumb down 0

        • bigevilworldwide

          I got a $10 credit yesterday…So clearly someone is just bored and wanted to TRY to claim something negative about PS4

          Like or Dislike: Thumb up 0 Thumb down 0

          • Doug Meyer

            Yep. Just looked in my wallet. Hey is that an extra $10 I see?

            Like or Dislike: Thumb up 0 Thumb down 0

        • Jason M

          Do I have to put in a request, or is it automatic? I haven’t received anything, as yet.

          Like or Dislike: Thumb up 0 Thumb down 0

  • https://www.imthegoddamnbatman.com Gamer Mania

    Dick move Sony… dick move

    Like or Dislike: Thumb up 0 Thumb down 0

    • wackygoober

      yep dick move b/c ppl can’t read. Love it, gotta love it.

      Like or Dislike: Thumb up 0 Thumb down 0

      • https://www.imthegoddamnbatman.com Gamer Mania

        …. Could you actually get some english lessons you Sony Pony…. because not even a chimp could read that dumbass comment…

        Like or Dislike: Thumb up 0 Thumb down 0

        • Jason Mozak

          What comments COULD a chimp read?

          Like or Dislike: Thumb up 0 Thumb down 0

        • Tony

          Well you replied to the comment so a chimp can read XD

          Like or Dislike: Thumb up 0 Thumb down 0

        • Doug Meyer

          Why let the dumdums get to you? This article isn’t based on facts. The author pulls out one sentence in the terms and creates a story with it. LET IT BE KNOWN ITS VERY WELL POSSIBLE TO GET A REFUND OFF PSN. I’ve done it several times. Latest was mlb the show when it didn’t go up on the store to DL til late launch afternoon. I was able to cancel that pre order. Got 59.99 put back into my wallet. My 2 friends decided to keep their copies. They 2 days later received 10 dollar codes. Do you really think a business would blatantly steal 10 dollars from you? Don’t you think this would of broke on major sites already? Let the dumdums like tony keep replying rules are rules. He’s been brainwashed with poor journalism from this site.

          Like or Dislike: Thumb up 0 Thumb down 0

          • Hates bad writers.

            Yeah, I’m surprised people don’t get this by now. I’ve gotten refunds on pretty much everything. Got Premium refunded on Xbox Live, got my Walking Dead refunded on PSN, got a few things on Steam refunded. Nothing a phone call can’t fix, these people are usually fairly helpful.

            I thought people would have learned by now that this was just satire.

            http://hiphop.hypeeater.com/wp-content/uploads/HLIC/d7478394638e97ece7f1a3fe13f7d02f.jpg

            Like or Dislike: Thumb up 0 Thumb down 0

          • Cipherzone

            Ohhhh now I know why games go to crap and Devs keep releasing DLC and not finishing games … They’re trying to make up for funds loss from all these Refund requests … No wonder Sony, Microsoft and Nintendo are using Archaic hardware in their consoles. Ah well … you reap what you sew.

            Like or Dislike: Thumb up 0 Thumb down 0

    • Tony

      Dick move cause you couldn’t read. Deal with it! Who the hell preorders digital games anyway?! Jokes on you.

      Like or Dislike: Thumb up 0 Thumb down 0

  • Dynasty2021

    Proof Sony doesn’t give a crap about PS4 owners.

    Only blind fanboys would love them. You just have to look at the PSN’s prices to see what a greedy company they are.

    £54.99 a game?

    It’s literally cheaper in the shops on the highstreet, and they’re £10 more than the online competition.

    Amazon? £40. PSN? £55.

    Such a joke.

    Like or Dislike: Thumb up 0 Thumb down 0

    • jdp12

      Third party publishers set those ridiculous prices.

      Like or Dislike: Thumb up 0 Thumb down 0

    • You are flat out wrong

      Implying XBL prices are any better.

      Crawl away, Xbot.

      Like or Dislike: Thumb up 0 Thumb down 0

      • Mr XBob

        XBL prices actually are better… but that’s ok, you said “xbot” – so your comment is clearly the better one.

        Like or Dislike: Thumb up 0 Thumb down 0

        • You are flat out wrong

          Of course they are, Neil Smith, you snivelling turd.

          Watch Dogs on Xbone Xbox Games Store: 60 quid
          Wolfenstein on Xbone Xbox Games Store: 50 quid
          Titanfall on Xbone Xbox Games Store: 55 quid
          Call of Dogs on Xbone Xbox Games Store: 55 quid
          Ryse, Game of the Year 2013 AHAHAHAHAHA, on Xbone Xbox Games Store: 45 quid

          Try harder.

          Like or Dislike: Thumb up 0 Thumb down 0

        • You are flat out wrong

          Anything else to say after the spanking I gave you, Neil? Anything?

          Stay on Twitter with the rest of the mouthbreathers.

          Like or Dislike: Thumb up 0 Thumb down 0

        • You are flat out wrong

          Well, Neil, you little bitch? I’m waiting for your grovelling apology for being completely and utterly wrong just so you could shill for Microsoft.

          Like or Dislike: Thumb up 0 Thumb down 0

    • Rodger Princeton
  • PachterStation

    £50 for this, Sony and Naughty Dog are having a laugh. The PS4 tech sorted out the graphics, there was probably no need to give them a polish. Add the DLC, can’t see how £50 is justified. It took X amount of years to develop on the PS3 at £50 tops, can’t see how a remastered game can sell for the same price. The PS4 is crying out for new releases. Don’t be moaning when it’s flooded with £50 PS3 games.

    Like or Dislike: Thumb up 0 Thumb down 0

    • jacksjus

      If you haven’t played it yet I think the price is fair. If you have already played it before then why complain? Who says that you have to buy it again? Break out your PS3 version and play it again.

      Sometimes you folks bitch just to be heard.

      Like or Dislike: Thumb up 0 Thumb down 0

    • wackygoober

      Have fun with your X1.

      Like or Dislike: Thumb up 0 Thumb down 0

    • Richard Smith

      Naughty Dog seems to be taking up lying lately. Uncharted 3′s season pass crap. Saying they had no plans for Last of Us coming to ps4, While they were already working on the ps4 edition… Then they try to twist their obvious cash grab like they’re doing it out of the kindness of their hearts for the poor people who didn’t get to play it on ps3. And the blind fanboys lap it up. Going to be sad when ND turns into a mini activision. Well at least we still got good o SSM

      Like or Dislike: Thumb up 0 Thumb down 0

  • Rob

    I do feel bad for the people affected by this, but you should have read the terms. Hope you learned your lesson. But I also hope Sony gives them credit. Both sides messed up.

    Like or Dislike: Thumb up 0 Thumb down 0

  • Daniel Gonzalez

    Poor move, Sony. That’s going to put a bad rep on you. Better wisen up, and fix that fine print.

    Like or Dislike: Thumb up 0 Thumb down 0

  • benbenkr

    This is why Sony deserves to go bankcrupt and be bought over instead.

    Your customers has shown you the support, but you return it with a move suitable to be called a douchebag.

    Like or Dislike: Thumb up 0 Thumb down 0

  • GodLikeTruths

    Sony lives to scam and steal every penny they can from its consumer base.. its no wonder this kind of stuff happens.. its hilarious those pauper fanbois actually believe sony to be “friends” with them lol..sony wouldnt spend 1 dollar to save your life..

    Like or Dislike: Thumb up 0 Thumb down 0

    • Dean_Winchester

      900P

      Like or Dislike: Thumb up 0 Thumb down 0

      • GodLikeTruths

        my PC does far higher.. u need 2 upgrade your PC if thats all u get.. but even then…a 1080p picture of “black” is still shit compared to a 720p of crysis.. the resolution equals nothing at all.. id take good graphics/engine over just a resolution anyday

        Like or Dislike: Thumb up 0 Thumb down 0

      • Tony

        Guess what? The world still goes round and meanwhile…Microsoft emailed me with refund of $17 dollars credit for xbox live XD

        Like or Dislike: Thumb up 0 Thumb down 0

    • Roger Joseph

      And when you say this because Microsoft “Love’s you”. I can Guarantee Sony Loves their fans more than Microsoft could ever dream off. They are completely different mentalities. This is not a dick move, for the 3rd parties set the prices and if they change their mind SONY adapts. None of this equates to them hating their customers. Get a clue. Fact check, for every dump move SONY does Microsoft adds 10.

      Like or Dislike: Thumb up 0 Thumb down 0

      • Joe Vicious

        Naughty dog isn’t a 3rd party. Jeez dude, you’ve really shoved yourself way way up Sony’s butthole haven’t you?

        Like or Dislike: Thumb up 0 Thumb down 0

        • You are flat out wrong

          Hey Joejoe, when are you getting a game?

          Like or Dislike: Thumb up 0 Thumb down 0

        • Roger Joseph

          Since you do not know i was one the original Xbox owners from before LIVE and 10 year Xbox LIVE Gold member and 7-8 year PSN and PSN PLUS member. So yeah because i prefer the better of the 2x consoles i must be a Microsoft hater or like you put it way up SONY’s butt hole. Do you even know Microsoft ? Nothing Microsoft has ever done shows they love their customer’s. Only Xbox has made Microsoft seem like a consumer friendly company, only xbox, only xbox. So before you go singing their praise or throwing mud get some experience under your belt then we can talk junior.

          Like or Dislike: Thumb up 0 Thumb down 0

          • Joe Vicious

            Wow, you sure have a lot of negativity to spout about ms on an article about Sony ripping people off don’t you?

            Obviously not a Sony fanboy………..

            Oh and I’ve been gaming far before the original Xbox was released so I don’t know who you are calling “junior”, junior. I’m 30, Maybe if you took better care of yourself you could be your age and still look young as I do.

            Like or Dislike: Thumb up 0 Thumb down 0

          • sergeantnorider

            You mean nothing except release 4 Halo games remastered at 1080p/60fps w/ 100+ multiplayer maps on one disc for $60. How much is Sony charging fans for the TLOU again? Dude. Please. Stop.

            Like or Dislike: Thumb up 0 Thumb down 0

          • You are flat out wrong

            lmao ports. Enjoy buying the same games you already own again.

            Like or Dislike: Thumb up 0 Thumb down 0

          • sergeantnorider

            Just ports huh?

            Can you tell me where I can play Halo 2 multiplayer right now with this disc I have since the servers have been shut down for years?

            By the way, can you tell me where I can get his disc converted to add all 4 Halo games at 1080p/60fps?

            While we’re at it, can you tell me where I should go to get one unified interface added to this Halo 2 disc so that I can play any Halo mission I want from all 4 games in any order I want?

            Also, can you tell me when they’ll be adding every Halo map ever released on console or PC to my Halo 2 disc?

            Finally, can you tell me when they’ll be adding Halo 5 beta to this old Halo 2 disc of mine?

            Thanks a bunch dude! I almost wasted $60 bucks! Whewww…close one…cheers….

            Like or Dislike: Thumb up 0 Thumb down 0

          • You are flat out wrong

            Yeah, ports. As for your precious multiplayer – isn’t online so
            wonderful! No doubt you’ll be saying the same things in ten years after MS pulls the Xbone’s MP and they re-release the same Halo ports again.

            Just as well MCC showed up, MS’ E3 conference would have been even weaker than it already was.

            Like or Dislike: Thumb up 0 Thumb down 0

          • GodLikeTruths

            in 10 years the standards will be much higher..so yeah i think anyone with the times would want a 8K+ version @ 120 frames..

            guess when your a gamer u play games.. unlike some

            Like or Dislike: Thumb up 0 Thumb down 0

      • GodLikeTruths

        i actually dont believe MS to be my friend either.. but if i had to compare which one cares the mosts id instantly say MS…uno why ??

        they listened to its community and have changed almost everything they originally planned..how many companies care that much to change so much over its communities..not much..

        and there releasing the halo collection at 1 decent prize and kept it complete.. they didnt even need to do anything like that…purely for its halo fans..thats love right there

        but even still i dont consider them friends.. but like i said..if i had to compare..MS takes the prize

        Like or Dislike: Thumb up 0 Thumb down 0

        • Roger Joseph

          I get what you’re saying and i believe this is the view point PR wanted the change to look like to the public. But the reality was far more serious. Pre orders of ps4 were 5:1 and only news for Xbox was bad for months. If they stuck to their guns they would be soo much further behind and the ones making the decisions would be out of a job soo fast. Remember the comment about the submarine and always online. Hows that guy doing with his job. So the person who was going to get shit changed the policy to save his ass. Engineering had to “find” a solution. So sorry if this sounds anti Microsoft. But that is what happened and PR did their thing.

          Like or Dislike: Thumb up 0 Thumb down 0

          • Tony

            Same can go with Sony too man. The reason why Xbox brand is getting a bad rep is because people can’t let it go. It’s like beating a dead horse get over it. Sony did the same crap with PS3 and look how long it took them to change stuff around…3-4 years!

            Like or Dislike: Thumb up 0 Thumb down 0

        • Roger Joseph

          You do know they will be reverting back to what they originally wanted to do at pre Launch just gradually rolled out over time. They are just trying to get you on the console then slap on the features since you’re now locked in and can’t leave. They know what percentage will leave if they apply the old rules and that was better than launching with it.

          Like or Dislike: Thumb up 0 Thumb down 0

          • Richard Smith

            http://ps4daily.com/2013/06/sony-changed-playstation-4-drm-policy-after-xbox-one-outrage/

            Actually both companies could care less about anything other than your cash lmfao Sony had the same shit planned as Mircosoft

            Like or Dislike: Thumb up 0 Thumb down 0

          • Malacath

            Yeah. The rumours were that Sony were going to do the DRM thing as well. But luckily for them they changed their mind.
            And yes it’s about profit for both companies.
            Sony did not start giving away games with playstation plus out of the goodness of their hearts.
            They did it to make PS+ look more attractive than Xbox Live.
            And xbox wouldn’t have started games with gold either if it wasn’t for playstation plus.
            The fact is that Fanboys are idiots slagging off the competing console as they would be far worse off if one of the consoles failed and left a monopoly. No competition would mean console manufactures whether Sony or Microsoft would get arrogant and stop listening to customers

            Like or Dislike: Thumb up 0 Thumb down 0

          • Richard Smith

            Personally I do like Sony more. Doesn’t mean I have to be an complete idiot about it. Both companies want to make money plain and simple. And I agree, If given the chance without the other breathing down their neck? They could care less about their fans. Fanboys do more harm than good by being completely oblivious.

            Like or Dislike: Thumb up 0 Thumb down 0

          • You are flat out wrong

            Still falling for that conspiracy theory? That article refers to how it was going to be marketed. Yoshida confirmed no anti-used games DRM as early as the reveal in February. You could play games no problem on the PS4 without the day one patch too.

            Like or Dislike: Thumb up 0 Thumb down 0

          • Richard Smith

            Considering Sony holds the patent for it…

            Like or Dislike: Thumb up 0 Thumb down 0

          • You are flat out wrong

            Holding a patent =/= following through on it. You do know how licensing works, right?

            Like or Dislike: Thumb up 0 Thumb down 0

          • Richard Smith

            On top of the “rumors” and the fact that Sony hates the secondhand market. Can you put the pieces together by yourself? :3 Or do you need me to for you? [:

            Like or Dislike: Thumb up 0 Thumb down 0

          • You are flat out wrong

            [Citation needed]

            Yeah, but you’re just asking questions, right?

            Keep trying if it lets you sleep better at night.

            Like or Dislike: Thumb up 0 Thumb down 0

          • Malacath

            And you know that, How?
            They will not go back to what they originally wanted unless it’s what customers want.
            They have too much to lose.
            The fact that they are not doing as well as Sony this generation is why they are listening to feedback. They can’t afford to show arrogance.

            Like or Dislike: Thumb up 0 Thumb down 0

          • mark_parch

            i hope they do revert back to what was originally planned and i think a lot of people would have agreed if microsoft didnt do such a piss poor job of marketing it at e3 2013

            Like or Dislike: Thumb up 0 Thumb down 0

          • GodLikeTruths

            thats a good thing.. only paupers live in the past

            Like or Dislike: Thumb up 0 Thumb down 0

          • Tony

            Subjective comment…cloud, streaming and digital rights management is the future man. It’s gonna happen to Sony, Microsoft and Nintendo. It’s only a matter of time and all people did was delay the inevitable for this generation. Microsoft idea was ahead of it’s time and people weren’t ready. It doesn’t mean it was wrong, but people proclaim it as evil. PC has been doing this for years and anyone saying anything against DRM is a hypocrite.

            Like or Dislike: Thumb up 0 Thumb down 0

          • Brendan

            You’re exactly right. Microsoft was just planning for something the console consumer wasn’t ready for. Pretty soon, Sony will be implementing the same policies MS had planned and the console gaming model is going to mimic the PC gaming model that has been popularized by steam. When’s the last time you have seen a physical pc game? PC gamers and console gamers have a different mindset. When someone says DRM most console gamers shit themselves but the pc people have been dealing with that stuff for years.

            Like or Dislike: Thumb up 0 Thumb down 0

      • Philip Hynes

        Actually you can’t blame a 3rd party on this one. The Last of Us is a 1st party Sony title. Naughty Dog is a fully Sony owned studio.

        Like or Dislike: Thumb up 0 Thumb down 0

    • bigevilworldwide

      Good job idiot…Guess what Sony is already sending out $10 credits for the difference…Got mine yesterday…..

      Like or Dislike: Thumb up 0 Thumb down 0

  • raany01

    Ya’ll Get a Xbox one.

    Like or Dislike: Thumb up 0 Thumb down 0

    • You are flat out wrong

      Only the mentally ill are getting a Povertybox.

      Like or Dislike: Thumb up 0 Thumb down 0

      • raany01

        Cool…

        Like or Dislike: Thumb up 0 Thumb down 0

  • Dean_Winchester

    Pre-ordering is the most fucking retarded thing you could do. It does not benefit the customer in any way.

    Like or Dislike: Thumb up 0 Thumb down 0

  • Dikan45

    Who pre orders a game for £50 with no resale value anyway? Idiots!!

    Like or Dislike: Thumb up 0 Thumb down 0

    • Tony

      That’s what I’m saying…like they’re too lazy to go to the store to pick up a copy of a 1 year old remaster game everyone has played already XD Jokes on them!

      Like or Dislike: Thumb up 0 Thumb down 0

  • Dirkster_Dude

    What I find interesting is you can’t cancel a pre-order from Sony. Most companies if you decide you don’t want the game you can decide not to buy it despite having reserved a copy for yourself. This is more of a “We have your money and we will not give it back. Suckers!!!”

    Like or Dislike: Thumb up 0 Thumb down 0

  • Ahiam94

    That’s screwed up Sony. Kind of a dick move. Really screwed up seeing as how that game barely even looks any better. It’s already wrong that they’re charging more than $30 for the game.

    Like or Dislike: Thumb up 0 Thumb down 0

  • Simon Andersson

    This is easily rectified. Dont pre-order games.

    Like or Dislike: Thumb up 0 Thumb down 0

  • Francis Jairam

    Word of advice: NEVER pre order games.

    Like or Dislike: Thumb up 0 Thumb down 0

  • jacksjus

    Sony has lost their damn minds. The fact that it’s only $10 makes it worse.

    Like or Dislike: Thumb up 0 Thumb down 0

  • Brian Evans

    Sony loves you!!…..their for the gamers!!

    Like or Dislike: Thumb up 0 Thumb down 0

    • You are flat out wrong

      Crawl away back to Quatman, Brian.

      Like or Dislike: Thumb up 0 Thumb down 0

      • Brian Evans

        No

        Like or Dislike: Thumb up 0 Thumb down 0

  • jacksjus

    What’s the point of preordering a digital download anyway? It’s not like it’s going to sell out on you.

    Like or Dislike: Thumb up 0 Thumb down 0

  • Trioptical

    I find it unlikely that this situation stays as it is. Regardless of whether we think Sony cares about its customers, it’s bad business to not offer that $10 back in some way. How many of those people will preorder again on PSN in the future?

    It’s bad business and if nothing, we know that businesses will act in their own self interests. An extra $10 in revenue now isn’t worth giving up potentially hundreds of future dollars on lost potential future preorders.

    Like or Dislike: Thumb up 0 Thumb down 0

  • ABP

    It’s not even fine print – it’s right there in your face when you pre-order!

    Like or Dislike: Thumb up 0 Thumb down 0

  • You are flat out wrong

    That’s what happens when you “pre-order digitally.” Xbot behaviour tbh, I can see the like of Zohan Diaz, Jonathan Rosa and Quatman doing that.

    Like or Dislike: Thumb up 0 Thumb down 0

  • Liamario

    Sony should refund/credit the difference. That said, I have no sympathy for people who buy digital/retail games at the prices on PSN/XBL. They are extortionate.

    Like or Dislike: Thumb up 0 Thumb down 0

  • gy

    But digital is the future.

    Like or Dislike: Thumb up 0 Thumb down 0

    • CH3SH

      Unfortunately so, but society economics promotes it boooo lol

      Like or Dislike: Thumb up 0 Thumb down 0

  • chinmi

    ha ha ha

    Like or Dislike: Thumb up 0 Thumb down 0

  • Snake eyes 211

    This one simple solution to this stop buying digital because you shouldn’t be paying full price for a game that has no physical manufacturing cost as well not sellable or you can’t even loan it to your friend. This digital age is very bad for the consumer. :-(

    Like or Dislike: Thumb up 0 Thumb down 0

    • YOUDIEMOFO

      Damn straight……. Why do you think Microlo$t tried to cram it down everyone’s throat, so they could make more money in the end. Not because “it’s the future!” and they wanted to revolutionize the market.

      Like or Dislike: Thumb up 0 Thumb down 0

    • Matt Pace

      If they did some type of point thing like GameStop then I’d go digital. I get better deals and cheaper prices by going to gamestop so I feel it would be retarded as hell to go digital

      Like or Dislike: Thumb up 0 Thumb down 0

  • Jim Angus

    Why should they give a refund if you buy a TV at £400 and the next day it’s £350 you can’t get a refund you bought it at the price at the time tuff titty

    Like or Dislike: Thumb up 0 Thumb down 0

    • Ace J

      you do have a point. same thing goes for cars.

      Like or Dislike: Thumb up 0 Thumb down 0

      • Budgiecat

        fools rush in

        Like or Dislike: Thumb up 0 Thumb down 0

        • Bugdiecat

          where??

          Like or Dislike: Thumb up 0 Thumb down 0

    • Jason Mounce

      Same for Steam sales. 66% Off one day, 75% another week or month later. People can’t go “GIVE ME THE $5 I WOULD HAVE SAVED IF I HAD KNOWN!…

      It is as the article-writer wrote, it’s sorta a double-edged sword. People take risks when pre-ordering with that BLATANTLY FAT TEXT that is right in your god damn face. However, it is bad since other places do infact refund you. Maybe Sony doesn’t have a good tracking record on being able to find out who and what account paid for what and it goes into a void of bad coding and mangled messes xD

      Like or Dislike: Thumb up 0 Thumb down 0

    • Greg Thomas

      However, if you preorder a TV and the price drops from 400 to 350 before you receive your TV, you get the TV for 350. Stop trying to make your argument fit your agenda.

      Like or Dislike: Thumb up 0 Thumb down 0

  • Ace J

    I’m glad i don’t pre order games anymore, especially pre ordering digitally. i haven’t pre ordered a game in years because its pretty much useless, unless they are doing what Destiny is doing. in that case i will take my ass down to gamestop. that way i can get my money back if i wanted to.

    Like or Dislike: Thumb up 0 Thumb down 0

  • Lonny Plock

    I have some bad news I read that part in bad news Barrets voice lol

    Like or Dislike: Thumb up 0 Thumb down 0

  • Crapgamer

    Jesus, Sony is straight up taking people to the cleaners. First Sony was trying to charge full $60 for the game, when they saw what a deal Xbox One owners were getting with 4 games, a movie and a beta for the same $60 they obviously had to save face. Now, they’re not refunding people the difference when they were the ones who flip flopped?
    I agree if the game was already out and it goes on sale the next week there’s no refund, but the damn game hasn’t come out yet and they never confirmed a price. This is just ripping off gamers. #4ThePlayers my ass.

    Like or Dislike: Thumb up 0 Thumb down 0

    • You are flat out wrong

      You are aware it’s the exact same thing on Steam and XBL, right? This is the glorious “all-digital future” you shilled for a year ago, that you insist is inevitable. Deal with it.

      Your Halo ports still make me laugh. Wonder how much of a loss they’re making on it to drag back the 360 audience.

      Like or Dislike: Thumb up 0 Thumb down 0

      • YOUDIEMOFO

        Hahahahahahahahaha wow so right man……

        Like or Dislike: Thumb up 0 Thumb down 0

      • http://www.xboxonedaily.com/ TheRedButterfly

        I’ve never seen a “preorder” option on XBL’s Marketplace. Stop trying to damage-control this.

        Like or Dislike: Thumb up 0 Thumb down 0

        • You are flat out wrong

          Considering you can get refunds on pre-ordered digital stuff on PSN all the way up to release day, what’s to damage control?

          Like or Dislike: Thumb up 0 Thumb down 0

      • chrisredfield31

        Crapgamer is a joke. You see his Youtube videos? He thinks Sony is out to get everybody and that they constantly lie about everything.

        Like or Dislike: Thumb up 0 Thumb down 0

    • chrisredfield31

      The preorder for TLoU:R was created under one SKU and the cheaper copy was created under another SKU. Both copies are also formatted differently which is why they don’t count as the same SKU.

      If you did your due diligence, you’d find that you can be refunded for a preorder if you contact customer support. Google psn pre order terms and it says right on the bottom how you can cancel.

      Like or Dislike: Thumb up 0 Thumb down 0

  • Ricoh123

    What dumb people preorder digital copies?

    It’s not like they are going to go out of stock lmfao

    Like or Dislike: Thumb up 0 Thumb down 0

    • http://www.xboxonedaily.com/ TheRedButterfly

      ^ This.

      Like or Dislike: Thumb up 0 Thumb down 0

    • Aaron Bowles

      TBH though, some companies do limit the number of digital pre-orders available. Sony doesn’t though so it is kinda silly. They do offer pre-order bonuses though so there is somewhat of an incentive.

      Like or Dislike: Thumb up 0 Thumb down 0

      • Ricoh123

        This is called creating demand.

        It’s used to trick dumb people.

        Like or Dislike: Thumb up 0 Thumb down 0

    • socpens

      Really the only benefit of a digital copy is when they go on sale, since physical copies take longer to go on sale.

      Like or Dislike: Thumb up 0 Thumb down 0

    • justerthought

      You are partly correct but some games have pre-order bonus’s. Example, although Far Cry 4 won’t go out of stock if you don’t pre-order, you loose the bonus mission that come with the pre-order.

      The answer is simple. Don’t pre-order a digital copy on PSN. Buy the disc version by pre-ordering it at an online shop like ASDA that covers you with an auto price refund if the price drops and you get the game delivered free on day one. No waiting for a huge download with everything clogging up the network trying to download all at the same time. You just start playing no hassle.

      Like or Dislike: Thumb up 0 Thumb down 0

  • CH3SH

    Come on Sony, give a +1 for customer loyalty and earn that little bit more respect, don’t money spin like most high market computer organisations, though I totally agree on the double-edged sword ;-)

    Like or Dislike: Thumb up 0 Thumb down 0

  • Budgiecat

    what a fucking disgrace…

    Like or Dislike: Thumb up 0 Thumb down 0

    • Bugdiecat

      Talking about yourself, I see.

      Like or Dislike: Thumb up 0 Thumb down 0

  • Branden Thomas

    The fine print bit is the consumers fault.
    The lack of refund is Sony being dicks.
    The day one digital program is a sham. I’ve tried it once and didn’t get to play the game until noon the next day. That’s just false advertisement.

    I’m staying out of this but this is why I don’t buy games available in retail digitally ever because you’re paying the same price even though you don’t have any physical materials adding to the cost (case, manual, disc, artwork sleeve).

    Like or Dislike: Thumb up 0 Thumb down 0

  • http://sstatus.wordpress.com/ Matt

    Nah. Keep shouting. They’ll adjust it. I won’t buy a PS4 if they don’t.

    Like or Dislike: Thumb up 0 Thumb down 0

  • Alex

    This doesnt surprise me. My experience with Sony “support” this year has been atrocious. My PS Vita charger has failed twice and 3 weeks on I am still waiting for them to contact me with a resolution and if I wanted to make a complaint I had to write a letter?! a tech company this big needs to do more for their customers.

    Like or Dislike: Thumb up 0 Thumb down 0

  • Jason Mozak

    This has nothing to do with people not “reading the fine print”. This is entirely about customer service and fair practices on Sony’s part. Naughty Dog and Sony want pre-orders and we the public buy them in good faith. Dropping the price by $10 and pocketing the difference isn’t just a crummy move, it’s destructive to the consumers’ trust and dissuades us from making further purchases. Sneering at people for feeling rightfully ripped off just comes off as clueless churlishness.

    Like or Dislike: Thumb up 0 Thumb down 0

  • http://www.xboxonedaily.com/ TheRedButterfly

    - w -

    Like or Dislike: Thumb up 0 Thumb down 0

  • sergeantnorider

    All these Sony fans making excuses for Sony. So sad. This is like some kind of battered wife abuse syndrome. We can all see the bruises on your face but you just keep telling us that Sony loves you and promised never to do it again. Lol.

    Sony hasn’t lifted one finger for the $60 people paid out for that game and they’re refusing refunds? Bad enough they got embarrassed when MS dropped the MC Collection at $60 (Four games + 100 multiplayer maps). MC Collection was obviously the reason for dropping the price of TLOU but now they are taking the money of their MOST LOYAL FANS and running away with it.

    Smh. Its okay Susan…Sony didn’t really mean it…and I’m sure if you think real hard, you can figure out what YOU DID to deserve this. Now go to bathroom and clean yourself up…supper’s getting cold…

    Like or Dislike: Thumb up 0 Thumb down 0

    • You are flat out wrong

      Hi mouthbreather. This is the consequence of your beloved all-digital future that the likes of you shilled for last year. Still, you do something as stupid as pre-order digitally (why? they aren’t going to run out) this is the price you pay.

      As for the Halo ports – LOL! Nice to see their big 2014 game is ports of at least seven year old good stuff and a turd that’s 18 months old made in order to drag back the 360 audience.

      Like or Dislike: Thumb up 0 Thumb down 0

    • chrisredfield31

      They’re refusing to refund the DIFFERENCE in price, but that doesn’t mean they won’t refund THE WHOLE ORDER. You can get the whole order cancelled and refunded, then go preorder the cheaper SKU. PROBLEM SOLVED.

      Like or Dislike: Thumb up 0 Thumb down 0

  • Rodger Princeton

    you can cancel your preorders – They don’t even charge your credit card or whatever until 2 days before the product comes out.
    http://faq.en.playstation.com/app/answers/detail/a_id/7008/~/playstation%C2%AEstore-pre-orders

    And I highly doubt they are going to charge you the 60 dollar price when it is 50 dollars at release.

    Like or Dislike: Thumb up 0 Thumb down 0

  • Escopablobar

    And there is why you should never preorder. I never have and I never will. I say wait for the finished product. Nowadays you can even buy it digitally so you don’t even need to drive to a retailer. There is no longer the issue of manufacturing constraints in a digital world which is the only reason to preorder.

    I don’t understand preordering for what I deem to be inconsequential DLC. Who cares if you get unique skins or 30 minutes of additional, “exclusive” gameplay. If we never preordered, publishers would still find a way to deliver the content. But it may be too late now. The precedent has been set and the sheep will continue to give these companies free money in return for promises.

    Like or Dislike: Thumb up 0 Thumb down 0

  • Zac

    it is also common practice that prices will be adjusted on pre order items, and if the msrp changes, well.. duh!

    Like or Dislike: Thumb up 0 Thumb down 0

  • freelancepimp .

    This kind of screwed up! I guess the next question is, what are you going to do about it.

    Like or Dislike: Thumb up 0 Thumb down 0

  • Henry Hotspur

    The same thing happened with Deadpool, but those people that pre-ordered got a refund through the means of PSN credit. Better than nothing, why can’t Sony at least do that?

    Like or Dislike: Thumb up 0 Thumb down 0

  • T3CHZ

    This is why I pre-order from EB games – Just put $5 down and don’t pay the full price untill the game comes out. Ensures the pre-order bonus and stops things like this from happening. If you pre-orderd digital, guess you’re screwed.

    Like or Dislike: Thumb up 0 Thumb down 0

  • snake8989

    Another clue proves that the ps4 isn’t the coolest platform to buy digital games .

    Like or Dislike: Thumb up 0 Thumb down 0

  • tplarkin7

    Sony should refund the difference. I have personally stopped preordering games years ago. It’s never a good experience. There’s no benefit. After the Xbox One launch, I will never preorder a console, either.

    Like or Dislike: Thumb up 0 Thumb down 0

    • snake8989

      Buying the games from the nearest retailers most of the times earlier than street releases.

      Like or Dislike: Thumb up 0 Thumb down 0

    • http://www.xboxonedaily.com/ TheRedButterfly

      I disagree. There’s something about a midnight launch that’s incredibly exciting (even if all it means is that you stand outside for way too many hours in the cold and wait for the store to open its doors).

      I recently moved about 40 miles away from my home town, and both me and my brother (and roommate) are preordering The Master Chief Collection from the GameStop in our old town.

      Why? Because every Halo game that’s been available for preorder we’ve purchased from there. :) And driving north for 1.5hrs to go hang with our original Halo crew is going to be great!

      But for normal releases (Mario Kart 8 and whatnot), I’ll drive 6 minutes south and hit up that GameStop.

      Like or Dislike: Thumb up 0 Thumb down 0

  • Sea-HAWK fan

    I dunno sony should give a 10 credit to everyone and make it right.. I still don’t get why people buy or pre-order digitally unless they dont have a car! No case, no resell value, etc… Its not digital time unless the game is way cheaper.. Also, the PS plus prices are stupid !!

    Like or Dislike: Thumb up 0 Thumb down 0

  • Paul

    Why do people keep saying “Because you didn’t read the rules you feel hard done to?”…. no wonder the US lets people get screwed over left right and center and people sue each other like it is a main food group of the day!
    It doesn’t matter if it is technically legal in the small print, the world should be becoming a better place and in the world of business where a major company with severe money issues is looking to satisfy the spending needs of millions of customers, the worst thing it can do for making it a better place is to rip off the early adopters who show faith and belief in their company and then raise a middle finger while holding small print terms and conditions.
    The only reason to make companies like Sony give refunds to those affected in this morally (if not legally) harmful way is to stand together and say “Hang on, you can’t do that!”…… instead, Sony batten down the hatches using your cash they grabbed from you and then let you all fight between yourselves calling each other names and stupid “nah,nah, your a dumbass, should have read the legal jargon in the T&C and shouldn’t presume customer service means anything to someone trying to sell to their customers!” arguments that rage amongst people until you are burn out and give up!

    At the end of the day, if buy a car for $50,000 and at the same time as collecting the keys the dealer sells the identical same car next to yours for $30,000, you would feel hard done too even if it was legal for them to do it, and you would probably like someone to feel sorry for your plight at getting ripped off rather than get bashed for being stupid in buying a car, and probably hope that there is a watchdog or organisation that will help you recoup some of the excessive overpayment if not for you, then for future people who may get ripped off, especially the vulnerable like children or disabled people or even older people makin a purchase on someones behalf!

    Stop bashing each other and start showing some sympathy, otherwise the entire flipping planet will end up just like The Last Of Us with all the constant fighting and lack of moral fortitude and you won’t need to buy the game in 1080p/60fps when you are living it!

    Like or Dislike: Thumb up 0 Thumb down 0

  • generic-user-name a.k.a GUN

    I give this a week before this goes high enough up the Sony chain for someone to change it to allow a 10 dollar refund.

    Like or Dislike: Thumb up 0 Thumb down 0

  • BerryFlinger

    I have no sympathy as there is zero reason to preorder anything. Why wouldn’t you want a physical disc when the prices are the same. Any common sense shopper should have the rationale that the digital would have to be $40-45 digital vs. $60 retail on day one to even consider that as an option. Just learn your lesson and don’t be a sucker next time. Remember no retail game or movie ever (and that is fact) sells out since the N64 cartridge days since manufacturing them is harder than pressing millions of discs. By September the game will drop again $10 with the release of other games. COD is $60 day one by Black Friday it’s $40 going forward every year. Don’t blame others for your lack of intelligence.

    Like or Dislike: Thumb up 0 Thumb down 0

    • Thaek

      I don’t buy physical. Changing discs sucks.

      Like or Dislike: Thumb up 0 Thumb down 0

      • BerryFlinger

        You are really really lazy then. I’ve traded with people, rented and it saves in the long run. Grow up and learn common sense.

        Like or Dislike: Thumb up 0 Thumb down 0

        • FalloutWanderer2077

          I would also add personally to me – I like both digital and physical. I am a little bit older than some of the gamers coming up there days,I am 32,not a fossil or anything lol but I do remember the days when EVERYTHING was physical and you didn’t have a choice or a say in how you bought a game,anything for that matter.

          The main point I wanted to make – Buying physical to me means true ownership! You can put the game case on a shelf added to a collection if that’s your type of thing. At the end of the day it just feels better owning a physical copy. A perfectly example of just how dangerous the drm controversy was with the pre-microsoft xbox situation. No true ownership,no pre-owned games,no trading in or selling. You cannot do any of that without the actual physical game! lol.

          I keep bringing this company up but here, I have to say it again. CD Projekt RED who owns gog gave digital keys to gamers who bought the physical editions to their games eventually. now that’s how it should be done! That way you own both, this is more relevant for PC in a way but still important for consoles. I really wish more game publishers and devs offered deals like that more often.

          It should one day become a standard. you bought the game once! that is all there should be to it. IMO. there are a few exceptions here and there but regardless,these companies wouldn’t be filthy rich if it were not for all of US the gamers who buy these products.

          Like or Dislike: Thumb up 0 Thumb down 0

        • Thaek

          I don’t save a cent. I’m using a US account to buy games, so a game costs around ~60$. If i’d buy them physically in store I’d have to pay 90 – 100$ here in Switzerland (and many other European countries). Importing would be possible, but I wouldn’t save a lot because of shipping and tax, but I’d have to wait forever for the game to arrive.

          Btw. I’m already using a 1TB SSHD and have a 250MBit connection, so re-downloading is not a problem at all.

          Like or Dislike: Thumb up 0 Thumb down 0

          • BerryFlinger

            Your situation is irrelevant as you aren’t in the majority. So tired of you Euros posting as if their way is truth. Games go from 60 to 40 within weeks so sucks to be you. Still who in their right mind wants digital? A collection doesn’t feel the same and its just laziness if you complain about switching.discs. It might do you some good to get up once and a while.

            Heres a story; someone comes over with their games and i have games and we can trade Hmm convenient huh? Well not for you unless you have one friend you share your PSN account with and take turns buying games.

            Just take a hike and stop posting your ridiculous weird OCD way of life.

            Like or Dislike: Thumb up 0 Thumb down 0

          • Thaek

            There are advantages and disadvantages to both physical and digital games. I prefer the advantages of the digital games. Does this make my life “ridiculous”, “weird” and “ocd”? :D

            The future will be digital only anyway – deal with it.

            Like or Dislike: Thumb up 0 Thumb down 0

          • BerryFlinger

            Tell that to most of the world who doesn’t have a decent connection. If you were in charge gaming companies would go bankrupt with flawed decision making. Even with a good connection I really don’t want to continually download 40-50GB games with overloaded servers. Remember if everybody is trying to download something then your speeds with slow dramatically or timeout. Preload still hasn’t proven anything yet either and its principle of having that physical tangible disc. I would prefer to buy disc version of DLC also. I hate having to fetch these several GB add-ons.

            Like or Dislike: Thumb up 0 Thumb down 0

    • FalloutWanderer2077

      There are some benefits for going digital as well. If you really want to support a company,digital allows them to receive more profit than the usual physical retail route. I am strictly speaking about devs like CD Projekt RED for instance. They also own their own distribution website/company gog.com. By buying/pre-ordering directly through them,they receive more profit compared to going elsewhere.

      You usually get a lot of benefits digitally for a cheaper price,now I would agree same of those benefits,as great as they may be,do not compare to say a physical collector’s edition Vs. digital collection.

      I am sure there are more examples but for me personally I have experience with what I was talking about.

      To be fair,there are benefits going both routes or if you have the money,literally going both routes – buying physical and digital! lol

      Like or Dislike: Thumb up 0 Thumb down 0

  • http://www.youtube.com/redflamefox Red Flame Fox

    Preorder something digital ? LOL People is dumb.

    Like or Dislike: Thumb up 0 Thumb down 0

  • Sylmaron

    This is not so much for the gamers. Fix this Sony.

    Like or Dislike: Thumb up 0 Thumb down 0

  • Doug Meyer

    Funny. I called today and was told I’ll be credited. Think you made this up. I seen the no pre order can be canceled on their website, but occasionally they do. I got a refund on mlb the show when it failed to launch on time(still launched that day). You shouldn’t jump the gun with articles you don’t have all the facts on. Not only does it show your lack of professionalism, it shows this site isn’t professional too.

    Like or Dislike: Thumb up 0 Thumb down 0

  • Nikita Katchik

    Good job sony. No more preorders from me.

    Like or Dislike: Thumb up 0 Thumb down 0

  • Doug Meyer

    Author must be butthurt by my comments. My posts keep getting deleted. Not my fault your research skills lack. “Applicable laws” are what you need to understand. If what your trying to claim is happening, it would be against those laws. I and others have already received are credit. Instead of erasing comments, delete your article. Your lack of research makes this site look second rate… See it isn’t hard to report facts.

    Like or Dislike: Thumb up 0 Thumb down 0

  • Doug Meyer

    THIS SITE IS B.S., THIS AUTHOR IS A JOKE. just trying to clear up what’s really going on but my posts with actual facts keeps getting deleted. Sony is in fact giving out emails with $10 credit. Its all part of the fine print. At the end it says “subject to applicable laws”. What the author doesn’t realize is this all under that law. Got my $10 back yesterday when the game went back up. Why erase comments unless you got an agenda to bash??

    Like or Dislike: Thumb up 0 Thumb down 0

    • http://www.youtube.com/user/InnerRise/feed?filter=1 InnerRise

      *Doug Meyer’s Post Under Moderation For Deletion*

      Like or Dislike: Thumb up 0 Thumb down 0

    • Jessey

      Nobody has erased your comments. As another user has mentioned, something’s wrong with the comments system. Sorry =/

      Like or Dislike: Thumb up 0 Thumb down 0

  • Im_On_a_Drug_Called_Charlie_Sh

    Just another propaganda Sony smear campaign article. Hope Microsoft is actually paying you Jessey.

    Like or Dislike: Thumb up 0 Thumb down 0

  • Da GeeZ

    Absolutely SHOCKING.
    sony do NOT care about the customer, they never have done.

    I’ve said it from the start, this Last of Us ‘remastering’ is a blatant and cheap cash grab from sony. The game has only been out a year or two and they ask you to spend another $60/50 on up-rezzed textures and frame rate/rez(plus DLC).

    That’s NOT a remastering… the Master Chief Collection is how you do it. Four games… repeat FOUR games with two of those games completely re-created from scratch, with the ability to flip between engines, with 100+ multiplayer maps(and several completely redone), Forge added to Halo2, a TV series from Ridley Scott, and Beta access to Halo5… the list goes on… at $60… now THAT is VALUE.

    Microsoft just showed sony how to do a remastered collection, no collection even comes close to offering that much value in one package. But the important thing here is how Microsoft RESPECT the fans and HONOUR the game they are remastering.

    This is absolutely SHOCKING from sony… no wonder so many people are leaving Naughty Dog!

    Like or Dislike: Thumb up 0 Thumb down 0

    • You are flat out wrong

      lmao Halo ports. That’s all the Shitbox Done has going for it for the rest of the year. Imagine having to buy the same four games again, the only good ones being 13 and 10 years old and the latest turd being just 18 months old. Sad. On the plus side, it’s Bungie’s material so 343i can’t possibly mess it up this time. :)

      Like or Dislike: Thumb up 0 Thumb down 0

  • http://benjamma47.tumblr.com Benjamma47

    uk wat i agree i dont need to pre-order games man, thats crazy the games aren’t going anywhere plus f its out of stock i can wait a week, i dont need to proof to ppl that i can buy a game the day it comes

    Like or Dislike: Thumb up 0 Thumb down 0

  • superkarma

    Where are the apparent “refusals”? You’re taking the policy as an automatic refusal? That policy has been in place for many years, yet many people (myself included) have received refunds from preorders in the past.

    So, again, where are the “refusals” users apparently got? I see no proof of such refusals, yet you claim it’s happening. Even if such proof existed, I’d expect it to be resolved in a day or so, once it runs through the proper channels at Sony.

    Like or Dislike: Thumb up 0 Thumb down 0

    • Russell Gorall

      Holy Sony fanboy.

      Like or Dislike: Thumb up 0 Thumb down 0

      • superkarma

        Excellent rebuttal. I didn’t know asking for actual proof was being a fanboy. I don’t expect much else from a troll such as yourself, though.

        Like or Dislike: Thumb up 0 Thumb down 0

  • Hugo Stiglitz

    If people keep bitching, they’ll fix it. Simple as that. Sony isn’t trying to screw anyone, it’s just they set up their terms of service in a stupid way that did not take situations like this into account

    Like or Dislike: Thumb up 0 Thumb down 0

    • Russell Gorall

      Anyone who pays fifty or sixty dollar dollars for a game that just came out last year that they might own is getting screwed.

      Like or Dislike: Thumb up 0 Thumb down 0

      • Da GeeZ

        Exactly :)
        sony are defecating in their own house. It’s a blatant money grab, people should be crying foul. This is absolutely despicable.

        Like or Dislike: Thumb up 0 Thumb down 0

      • FalloutWanderer2077

        I would have to agree.

        I have never even played Last of us before an even though I’m very interested in playing it,I do not think 50-60$ is a fair price for this reboot. OK,it has some good changes and upgrades but still,I think 40$ is much more attractive and a fair price point for this IMO.

        P.S. – No agenda or bias here – I play exclusively on PC.

        Like or Dislike: Thumb up 0 Thumb down 0

  • Shawn

    This is why I don’t pre-order anything anymore. I used to be a “Fanboy” of things I liked, but it’s clear the company, or platform you choose, doesn’t love or choose you back. This is the case with ANYTHING.

    Like or Dislike: Thumb up 0 Thumb down 0

    • chrisredfield31

      Yep. That’s why you go with the stuff that fits what you want, no more, no less. Blizzard gave me a hard lesson with that. After they stole people’s mountain of feedback, promised the fixes were free and then turned around and sold it to players. All you can do is let them do their job and if you like what you see, buy it, if not, don’t.

      Like or Dislike: Thumb up 0 Thumb down 0

    • FalloutWanderer2077

      Except CD Projekt RED and GOG.com! Hey,I had to throw that out there. They are one of the only developers I have any kind of trust in when it comes to game related matters.

      I rarely pre-order,ever! To be perfectly honest the only thing in the last couple of yars I ended up pre-ordering was just last week.I pre-ordered the physical Witcher 3 Collector’s Edition.

      Like or Dislike: Thumb up 0 Thumb down 0

      • chrisredfield31

        Not even CD Projekt Red. Do you know what they did? They installed hidden code on Witcher 2 where if you pirated the game, it gave away your exact IP address, they used that info to find out who you are and they threatened legal action if you didn’t do what they wanted. They were coercing people into paying large sums of money or face legal action and regardless of the fact that their game was pirated, it was wrong of them to do b/c they didn’t go through the right channels.

        Like or Dislike: Thumb up 0 Thumb down 0

  • Carlos J Rivera

    Well, I called support today and they told me no refund on the price difference. I won’t preorder any digital game anymore. I am being penalized for supporting Sony and The Last of Us. Great

    Like or Dislike: Thumb up 0 Thumb down 0

    • superkarma

      Nice troll account.

      Like or Dislike: Thumb up 0 Thumb down 0

      • Carlos J Rivera

        The only troll that I see is you. Get a life.

        Like or Dislike: Thumb up 0 Thumb down 0

        • superkarma

          Ouch. I see that I hit a nerve.

          Like or Dislike: Thumb up 0 Thumb down 0

    • chrisredfield31

      You lie. I see their support page right in front of me and it says you can cancel and even tells you how you can cancel.

      Like or Dislike: Thumb up 0 Thumb down 0

  • Carlos J Rivera

    Well, I called support today and they told me no refund on the price difference. I won’t preorder any digital game anymore. I am being penalized for supporting Sony and The Last of Us. Great

    Like or Dislike: Thumb up 0 Thumb down 0

    • superkarma

      Yeah…you already posted that. Troll harder.

      Like or Dislike: Thumb up 0 Thumb down 0

      • Carlos J Rivera

        Someone is deleted my post.

        Like or Dislike: Thumb up 0 Thumb down 0

        • superkarma

          Nah…they really didn’t. While you’re doing some very sloppy trolling, you should upvote yourself again.

          Like or Dislike: Thumb up 0 Thumb down 0

          • Carlos J Rivera

            Who are you a mod or something?

            Like or Dislike: Thumb up 0 Thumb down 0

          • Da GeeZ

            He’d love to be.
            he’s just one of those annoying people in life that like to ‘direct’ people and tell them they are doing it all wrong and only they know how to do it.

            Like or Dislike: Thumb up 0 Thumb down 0

        • Da GeeZ

          Then you should post it again.

          Like or Dislike: Thumb up 0 Thumb down 0

      • Da GeeZ

        Yeah… you already posted that. Troll harder.

        Like or Dislike: Thumb up 0 Thumb down 0

        • superkarma

          Says the other coward hiding behind a troll account.

          Like or Dislike: Thumb up 0 Thumb down 0

          • Da GeeZ

            Says the other coward hiding behind a troll account.

            Like or Dislike: Thumb up 0 Thumb down 0

          • superkarma

            Lol, such a fail troll. Have fun talking to yourself on this site as well. Tootles :)

            Like or Dislike: Thumb up 0 Thumb down 0

          • Da GeeZ

            Ouch. I see that I hit a nerve.

            Like or Dislike: Thumb up 0 Thumb down 0

  • Michael Anthony

    Is this nothing like buying a game on Steam and then seeing it on sale the next day? :x

    Like or Dislike: Thumb up 0 Thumb down 0

  • DOOM

    It figures, its Sony!

    Like or Dislike: Thumb up 0 Thumb down 0

  • Carlos J Rivera

    Well, I called support today and they told me no refund on the price difference. I won’t preorder any digital game anymore. I am being penalized for supporting Sony and The Last of Us. Great

    Like or Dislike: Thumb up 0 Thumb down 0

    • superkarma

      That’s now the 3rd time you posted that. Troll harder.

      Like or Dislike: Thumb up 0 Thumb down 0

    • Da GeeZ

      Yep, that’s right, sony do NOT care about the gamer.

      Like or Dislike: Thumb up 0 Thumb down 0

  • Carlos J Rivera

    Well, I called support today and they told me no refund on the price difference. I won’t preorder any digital game anymore. I am being penalized for supporting Sony and The Last of Us. Great

    Like or Dislike: Thumb up 0 Thumb down 0

    • superkarma

      Annnnnnd….a 4th time. Damn, you’re on a roll tonight.

      Like or Dislike: Thumb up 0 Thumb down 0

      • Da GeeZ

        And the 4th time you have NOTHING on topic to say.
        Got a decent point to counter sony ripping people off?

        Like or Dislike: Thumb up 0 Thumb down 0

      • Carlos J Rivera

        Every time I refresh the page my comment is gone. I tell you what every time you delete my post I will paste it again.

        Like or Dislike: Thumb up 0 Thumb down 0

        • Da GeeZ

          Post it again, this is getting funny :)

          Like or Dislike: Thumb up 0 Thumb down 0

          • Carlos J Rivera

            No, thank you Da Geez I don’t have time to deal with this little boy.

            Like or Dislike: Thumb up 0 Thumb down 0

          • superkarma

            Cool, because I’m getting outta here anyways. I’ll leave you with this:

            http://www.troll.me/images/xzibit-yo-dawg/yo-dawg-i-heard-you-tried-to-troll-y-u-fail-tho.jpg

            Later :)

            Like or Dislike: Thumb up 0 Thumb down 0

          • Da GeeZ

            NONONONONOoooooo… wait wait wait… don’t go…
            Got anything on topic mate?
            sonys shameful cash grab… got a counter? Do you have anything to spin this around?

            Like or Dislike: Thumb up 0 Thumb down 0

        • superkarma

          That’s strange, because every time I refresh the page, it’s still there…all 4 of them. But hey, if it helps you feel better as a troll, go right ahead and copy/paste.

          Like or Dislike: Thumb up 0 Thumb down 0

          • Da GeeZ

            5th time please :)

            Like or Dislike: Thumb up 0 Thumb down 0

  • NeoMahi

    That’s why I still purchase games on disc. You always bail and pre – order again at a retail store but, if you Pre – Order digitally. No. I’m sure, however Sony will fix the issue but, that’s the digital transition which is why I’m thankful I’m a collector.

    Like or Dislike: Thumb up 0 Thumb down 0

  • Trevor

    Amazon does not take a dime from you until the game ships. You can cancel at any time. Another reason I do just about all my business there, regarding games.

    Like or Dislike: Thumb up 0 Thumb down 0

  • ipot_04

    Some people on reddit said they were given a refund if they contact Sony Support or whatever the support name is for PS.
    As for the author of this article, I suggest you edit this article and instead help people how to get their refund from Sony coz they are refunding people who pre-ordered it on PSN for $59.99, you’ll get a full refund actually.

    Like or Dislike: Thumb up 0 Thumb down 0

    • Da GeeZ

      sony should be way more vocal about it then shouldn’t they?!
      If this is a mistake, they should get their act together and say… ‘yeah we messed up, sorry here’s $10′… instead we are relying on rumours and rumours of rumours.

      Atm, along with this digital issue, the ‘remastered’ Last of Us is just a transparent cash grab.

      Like or Dislike: Thumb up 0 Thumb down 0

      • You are flat out wrong

        Damage control!

        Like or Dislike: Thumb up 0 Thumb down 0

      • chrisredfield31

        No. It’s you who bought into ps4daily’s FUD and it blew up in your faces. People who ACTUALLY preordered the game and ACTUALLY talked to customer support got their money back and got the new price.

        Like or Dislike: Thumb up 0 Thumb down 0

      • ipot_04

        Ugh. In case you didn’t they already made a statement and they’ll give back the $10 for those who have pre-ordered earlier.
        It only has passed 1-2 days since they lowered the price by $10, people are just exaggerating, it’s not like the game has finally been released and they kept that extra $10.
        http://www.dualshockers.com/2014/06/22/sony-will-refund-10-to-those-that-pre-ordered-the-last-of-us-remastered-before-the-price-dropo/

        Like or Dislike: Thumb up 0 Thumb down 0

  • Jason M

    From Sony Online Support Chat: http://gyazo.com/59a275df94aaa4bf4cf8c26374adaf2c

    Like or Dislike: Thumb up 0 Thumb down 0

  • superkarma

    Looks like the author of this article jumped the gun, eh?

    https://twitter.com/amboyes/statuses/480561154238861312

    Nice try at the clickbait article. Just a shame it blew up in your face.

    Like or Dislike: Thumb up 0 Thumb down 0

  • dirtyleaker

    Yes you can cancel a pre order if your in the UK. our law got updated a few weeks back!

    Like or Dislike: Thumb up 0 Thumb down 0

  • Tadeo Teran

    And this is why I will never buy day 1 digital games

    Like or Dislike: Thumb up 0 Thumb down 0

  • http://realgamernewz.com RealGamerNewz

    It was confirmed in an updated report by Adam Boyles of Sony that in 5-7 Days PSN Wallet of $10 will be received by all users. ps4daily broke the initial rumor and even has their own version but here is our post of the updated rumor in question with Sony’s statement: http://realgamernewz.com/35890/rumor-after-the-last-of-us-ps4-price-drop-pre-order-customers-demanding-10-psn-credit-sony-saying-no

    Props to PS4Daily for the find, but you need to update this original post – people still getting confused by this.

    Like or Dislike: Thumb up 0 Thumb down 0

  • Seth Beauchamp

    Sony is doing refunds. Fix your story and stop misinforming people.

    Like or Dislike: Thumb up 0 Thumb down 0

  • justerthought

    No cancel and no refund. Well the answer is simple. NEVER EVER pre-order a game on PSN if that’s the game Sony want to play. In the UK, I’m pretty sure we have the right to cancel online purchases within a 14 day cooling off period and no legal small print crap can change that because it is bound in UK law. If Sony are enforcing that with UK gamers then they are breaking UK law. If they are enforcing it with players outside the UK, then they are abusing them by not giving them equal rights.

    Like or Dislike: Thumb up 0 Thumb down 0

  • Ps4 owner

    I love how the guy who wrote the article hasn’t updated it to tell everyone they’re giving people the $10 refund

    Like or Dislike: Thumb up 0 Thumb down 0

  • matheus

    cry nbs retardeds fckers

    Like or Dislike: Thumb up 0 Thumb down 0